Privacy Policy

1. Information We Collect

Account Information

• Parent/guardian email address and name
• Password (stored securely using industry-standard encryption)
• Country and preferred language

Child Profile Information

• Child's first name or nickname (we do not require full names)
• Age or grade level
• Learning preferences and subjects

Learning Data

• Answers to educational questions
• Learning progress and performance metrics
• Time spent on learning activities
• AI tutor interaction history

Device Information

• Device type and operating system
• App usage statistics (for the learning gate feature)
• Screen time data (only when this feature is enabled by parents)

2. How We Use Your Information

We use the collected information for the following purposes:

• Personalized Learning: To adapt educational content to each child's level and learning style
• Progress Tracking: To provide parents with insights into their child's learning progress
• AI Tutoring: To enable our AI tutors to provide relevant explanations and help
• Learning Gates: To manage device access based on parent-defined rules
• Service Improvement: To improve our educational content and features
• Communication: To send important updates about our service (parents only)

3. Children's Privacy (COPPA Compliance)

We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and similar international regulations protecting children's privacy.

• Parental Consent: We require verifiable parental consent before collecting any personal information from children under 13
• Minimal Data Collection: We only collect information necessary to provide our educational service
• No Targeted Advertising: Children are never shown targeted advertisements
• Parental Control: Parents have full access to review, modify, or delete their child's information
• Safe Communication: Children cannot communicate with other users or share personal information publicly

4. Data Sharing and Disclosure

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (e.g., cloud hosting, analytics), under strict data protection agreements
• Legal Requirements: When required by law, court order, or government regulation
• Safety: To protect the safety of children, users, or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice to users)

We do not sell, rent, or trade personal information to third parties for their marketing purposes.

5. Data Security

We implement robust security measures to protect your information:

• All data is encrypted in transit using TLS/SSL
• Data at rest is encrypted using industry-standard encryption
• Regular security audits and vulnerability assessments
• Strict access controls and authentication requirements
• Secure cloud infrastructure with leading providers

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you delete your account:

• Personal data is permanently deleted within 30 days
• Anonymized, aggregated data may be retained for service improvement
• Backup copies are purged according to our backup retention schedule

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you or your child
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Receive your data in a portable format
• Withdraw Consent: Withdraw consent for data processing at any time
• Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, contact us at privacy@superedugate.io.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant authorities
• Data processing agreements with all third-party providers
• Compliance with GDPR for EU users

9. Third-Party Services

Our app may integrate with the following types of third-party services:

• Cloud Services: For secure data storage and processing
• Analytics: To understand app usage (anonymized data only)
• AI Services: To power our adaptive learning and tutoring features

All third-party services are contractually bound to protect your data and use it only for the purposes we specify.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending an email notification for significant changes

We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (note: we do not sell personal information)
• Right to non-discrimination for exercising privacy rights